2018 Major Sponsors
The 2017 Mansfield Awards ceremony highlights.
What are the Mansfield Awards?
The Mansfield Awards is an annual industry awards event, presented by Insurance News and LMI Group, to recognise claims excellence in the Australian insurance industry.
Named in honour of the British Lord Chief Justice who introduced the industry to the principle of uberrima fides (utmost good faith) some 250 years ago, the Mansfield Awards emphasises the vital role that claims professionals play in the insurance industry and recognises those achieving excellence in this field.
These awards are a not-for-profit event. Any and all funds raised via sponsorship of The Mansfield Awards will be used exclusively to cover costs, with any remaining funds to be donated to the Amal Mulia Orphanage in Sumatra, Indonesia. These funds will help rebuild and provide care for children orphaned by the earthquake and resultant tsunami in 2007.
The Awards
The Mansfield Awards is an annual awards event, presented by Insurance News and LMI Group, as a means to recognise claims excellence in the following fields of insurance:
- Personal lines
- SME property and casualty
- Corporate property and casualty
- Specialty
A Gold Mansfield Award for overall claims excellence is also presented to the insurance company that scores highest overall.
It is possible that other industry sectors that handle claims will be included in the awards in the future.
Award winners are determined using data from:
- LMI’s Claims Comparison statistics
- Financial Ombudsman Service
- Supplier, customer and broker surveys
The measurement process being developed by LMI Group will measure such factors as:
- Speed of service
- Proactivity
- Accuracy
- Fairness